Take a look at why some of our biggest clients trust AnswerPoint to enable their powers and help defeat their foes.
Honeywell Corporation/Resideo: Fault Tolerant Processing of 11 Million IOT Transactional Records Per Day
Honeywell corporation is one of the foundations of technology innovation in the world. However, when they launched the Resideo “supported home” automation product line, they were overwhelmed with the challenge of implementing IOT technology in new ways. AnswerPoint was asked to help manage the data associated with Resideo’s IOT-based Home Comfort Products to ensure that the products communicated with each other, and that users had full control of their smart homes. At its core, Answerpoint implemented backup/restore, security management, and functional processes. In addition, AnswerPoint was responsible for the proper ingestion of data for the IOT-field domain set. This required efficient and fault-tolerant real-time ingestion of more than 11 million native records per day. Our data management software was crucial to the successful launch and use of the Resideo suite of products.
Microsoft Corporation: Critical Customer Database Support
Answerpoint maintains a long-term relationship with Microsoft Corporation. Among other roles, we functioned as a high-level support organization, as part of the SMC (Support Mission Critical) team. As part of this trusted team, AnswerPoint provided Microsoft’s highest paying and most critical customers with technology-specific engineers to provide SLA-based resolution related to their core technologies.
Key Bank: Secure Merger and Integration of 147 Banking Databases
As with many banks, Key Bank was challenged with the merger of various legacy systems, which they had inherited though acquisition of several regional banks. Not only did this present an operational issue, but it also created security concerns as bridges between these systems were pieced together. Finally, these various systems and interfaces created challenges for customers, who are increasing conducting their banking transactions online. Key Bank asked AnswerPoint to coalesce an overwhelming 147 databases into a single-environment database, and to migrate all job and code logic to a common and secure set of coding. Answerpoint’s engineers embraced this challenge, and brought Key Bank’s databases under a common secure umbrella, delivering the results ahead of schedule and under-budget.
SVS Vision: a success story
"At SVS Vision, we manage an SQL Server infrastructure that supports 83 retail locations across nine states. Our business relies on this infrastructure to be up 24X7.
Managing and monitoring this vast network was both time-consuming and challenging for our internal IT staff. We came to AnswerPoint to draw on their expertise in monitoring and providing pre-emptive fixes for our database infrastructure.
The AnswerPoint team continuously monitors our SQL Server state, error logs, and OS application functionality. They not only catch issues but also rapidly diagnose problems and fix them.
Since we engaged AnswerPoint, we have seen a marked improvement in our efficiency and reduced downtime of our run-time applications. The AnswerPoint team is also available to assist in developing new applications and enhancements. They communicate well and are highly effective.
I strongly recommend the AnswerPoint team for all database needs, both ongoing and for digital transformation and growth."
- Joe Keller, VP IT, SVS Vision
WHAT OUR CLIENTS SAY ABOUT US
“As part of this trusted team, AnswerPoint provided Microsoft’s highest paying and most critical customers with technology-specific engineers to provide SLA-based resolution related to their core technologies.
Honeywell Home from Resideo
“AnswerPoint's data management software was crucial to the successful launch and use of the Resideo suite of products. We asked, they listened. It was seamless.”
“We had an enormous challenge facing our database team. Merging almost 150 legacy systems was a heavy lift. AnswerPoint delivered on time and under budget.”
Joe Keller, VP IT SVS Vision
“Managing and monitoring our network of 83 retail locations was both time-consuming and challenging for our internal IT staff. The AnswerPoint team continuously monitors our SQL Server state, error logs, and OS application functionality. Since we engaged AnswerPoint, we have seen a marked improvement in our efficiency and reduced downtime of our run-time applications.”
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