OUR UNIQUE APPROACH TO TRANSFORMING YOUR BUSINESS BEGINS ON THE INSIDE.

We start by targeting the heart of your organization – its business rules. These rules shape the repeatable processes that define how your business produces a product or a service. They are a unique set of guidelines that express your company’s character and identify its competitive advantage.

As your partner, we will work with you to rethink and redesign your business rules so that you can lower costs, streamline execution, and improve quality and service.

We’ll ask the hard questions: What are your customer’s expectations, and how well are you meeting them? And if you’re not meeting them, what’s stopping you? How can redesigning your business rules improve delivery to your customers? Can you make the needed changes with minimal interruption to your business?

Our methodology is deliberate. We create process maps to give you a clear picture of how work flows throughout your organization.

And since few companies can afford to overhaul everything at once, we apply a carefully-crafted algorithm to select which processes to redesign, and in what order. This selection is based on three critical criteria:

  • Dysfunction (which processes most need repair?)
  • Importance (which processes are most critical to customer satisfaction?)
  • Feasibility (which processes are most likely to be successfully reengineered?)

Our models and algorithms help us to see exactly where your business is, and where it can go.

STREAMLINE WORKFLOW
Identify Process

WE REDESIGN YOUR WORKFLOW TO INCREASE EFFICIENCY AND SHORTEN DELIVERY TIMES.

After mapping your businesses-critical processes, our next goal is to streamline them. In this phase, we work with you to produce one or more alternatives to the current scenario that will meet your company’s strategic objectives.

Our first step is to to pinpoint areas that impede your company’s workflow. This provides a baseline for analyzing your company’s current state and how it matches up to your intended goals. Understanding how you may be falling short of customer expectations will guide us in developing a more concise work breakdown structure (WBS), while also determining what needs to change.

We work closely with you to brainstorm innovative approaches and to design “what-if” scenarios that meet your company’s operational objectives.

Our method validates our conviction: that focusing on your process will ultimately lead to exceeded operational goals, smoother workflow, and lower cost.

IMPLEMENT CHANGE

WHERE THE RUBBER MEETS THE ROAD.

Changing systems is not brain surgery, but in many ways, it might as well be! The challenge of this phase is to introduce your company to new ways of doing things. While earlier phases focus on designing new processes, this phase actualizes it. Expect some fear and resistance -- this is normal. People tend to fear what is unknown or not understood.

AnswerPoint aims to make the transition as smooth and anxiety-free as possible. We provide your team unambiguous information about how the new system will affect what they do. We stand by your people throughout the process, working with them to bring your company’s organizational structure, information systems, and business procedures into line with clearly-defined goals. Fostering a unified commitment to the plan is critical to its success.

Finally, we build the computer systems that will transform the way you do business. Our Microsoft-centric development creates an industry-standard environment that seeks to integrate, not alienate, your existing infrastructure. Our software systems are resourcefully lightweight, easy to use, and free of unnecessary complications. We are dedicated to your success, and are committed to making this process both sustainable and manageable.

What it boils down to is this: AnswerPoint’s unwavering focus on your company’s needs, our superior process design, and a skilled team come together to ensure your company’s success. We don’t take this lightly.

AnswerPoint is committed to your company’s success. We’re on your team.

technology

We provide services with all latest technologies


READ MORE

Contact us today to learn how we can help your business
improve efficiencies and save you money.

Contact us