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SERVICES

AnswerPoint delivers database modernization and AI/data-driven business process enhancement.

OUR BUSINESS SUPER POWERS

Undergoing a merger? With over 25 years of experience, AnswerPoint has worked with most legacy platforms, and know how to migrate, merge, and evolve your legacy systems while ensuring data integrity. During the process AnswerPoint can also integrate raw data silos, modernize data infrastructure, and enable data modeling, data governance and efficiency for future growth.

Our developers’ ever evolving capabilities have increased experience in a plethora of ERP software platforms including SAP ERP, Epicor, Microsoft Dynamics, Deltek, Oracle ERP, Macola, Sage, Oracle NetSuite, and more.

Based on your business rules AnswerPoint can build custom functionality, as well as integrate off the shelf ERP software to meet your unique business model. Allow us to automate workflows and integrate data imports, exports, and extensions by creating custom modules that bring your legacy systems into contemporary platforms, giving you the advantage of new capabilities to build on your existing data.

As your business evolves, so do your processes and the need for proper review and documentation. As trusted as your team is, it’s risky to have all processes solely in their heads.

With a thorough and structured procedure, AnswerPoint can document your human processes, and ensure that they are well supported by the systems behind them. Whether this is your supply chain process, manufacturing, HR, finance, or marketing department, be sure you are set up for seamless scaling of growth.

Are you leveraging your data for all it’s worth?

Is your business planning and forecasting data driven, or “gut driven”? 

There’s incredible power in your data that can help you plan and streamline your business.  AnswerPoint has developed and seen hundreds of business forecasts, plans, and models. Let us put our experience to work for you.

AI and machine learning used to be the heart of science fiction–but no longer! Today, mainstream applications leverage AI processes to constantly improve and streamline your data processing and your business. It’s simply part of what we do Look to AnswerPoint as your AI and Machine Learning experts!

Customer data and information comes from many sources. In fact, new sources evolve every day. CDP is no longer just a buzz word, it’s a crucial part of your marketing and customer interaction. Which begs the question: are you using every customer data source to its utmost?  AnswerPoint can help you expand and leverage customer data and information in a way that will impact your business.

OUR DATA SUPER POWERS

Organizations today are facing extraordinary challenges and unexpected disruption brought on by the COVID crisis. With “work at home” becoming increasingly more likely, systems architectures are becoming obsolete, as well as opening security risks. Business success depends upon the ability to anticipate market changes, quickly adapt operation to maintain control, implement alternative methods to communicate with their sales channels, and develop new efficiencies for delivering products and services to their clients.

AnswerPoint can tailor your data structure and customize ERP solutions to:

  • Create improved scalability
  • Automate critical processes
  • Give key data insights – accessible through on-premise, mobile, and web-based dashboards to provide real-time access to mission critical data

If you haven’t already migrated your databases to the cloud, now is the time to consider it.  AnswerPoint can guide you step by step, or alternatively complete your migration from start to finish, in a way that is both efficient, and cost-effective.

Sometimes your in-house DBA is simply overwhelmed. Or perhaps they are working on a project which is outside of their expertise. AnswerPoint’s team of DBAs have worked in a variety of environment, with almost every database platform. We stand ready to augment your internal staff on an as-needed basis when desired.

When’s the last time you had an audit of your database or checked on the status of your systems? We offer a thorough assessment and deliver a full report, with action to be taken. Areas covered include performance, bottlenecks, recoverability, security, capacity constraints, and space management.

Want us to implement our findings? AnswerPoint can fine-tune your database, accordingly, improving throughput and results.

Perhaps when you first developed your customer database, fields such as email, twitter handle, and others were not as important as they are today. Now you are left adding new fields onto your databases but as a result, your database is probably no longer optimized. Let AnswerPoint drill into the code to make sure that the infrastructure is functioning to the best of it’s ability.

In a world where we hear about data breaches all the time, keeping one step ahead of hackers can be a major challenge. Let AnswerPoint perform a security audit on your exposed information. Knowing your risks is the first step of protecting your business. Creating protection is the second.  AnswerPoint is here to save the day.

Is your data flowing as effectively as possible through your data warehouse? Let AnswerPoint manage your ELT (Extraction, Loading, Transformation) programs to ensure that it runs smoothly, and nothing is lost in the process.